We Value Your Privacy

Applicants and Residents:

We ask you for some personal information when you apply for residence. We keep all the information you send us completely private, and we don't release any information about you to anyone outside the University without your written permission, unless permitted or required by law. We do this in order to comply with the Freedom of Information and Protection of Privacy Act.

Unless we have your written permission, we will not give out any information about your residence assignment or fees to anyone outside the University, even family members and friends. That means that nobody can contact us, even on your behalf, to ask about the status of your residence application, room assignment or fees. And if your family members or friends forget your room or unit number, we can't give it to them.

If you do give us written permission to release your residence assignment or fees information, be assured that we won't give it out to just anyone. UBC Student Housing & Hospitality Services does not sell or provide lists of residents' names or addresses to advertising or other third parties outside the University administration.

If you want to give us permission to release your residence assignment or fees information, please indicate this on your residence application. If your circumstances change, you can switch your decision at any time by contacting UBC Student Housing & Hospitality Services.

What family members, friends, acquaintances need to know before calling about a student or calling on their behalf.

The University is not able to discuss student's application, record or experience with a parent, guardian, or family member, without the student's permission, in accordance with the Freedom of Information and Protection of Privacy (FOIPOP) legistration.

Freedom of Information and Protection of Privacy:
It is every applicant's/resident's individual choice. The personal information received through a resident's application for, or acceptance of, a residence offer - including their name, address, residence assignment or fees - is subject to the Freedom of Information and Protection of Privacy Act (FOIPOP). It is not generally released to persons outside the University administration - including family members or friends - without their written consent, unless permitted or required by law. When they apply for residence, each applicant is advised of this, and asked if they authorize information release.

If they declined permission:

University staff are not permitted to confirm or deny if this person has applied for, or is residing in residence at UBC.
Even if calling on their behalf, their family member(s) or friend(s) are not able to be provided information regarding the status of - or information about - their residence application, assignment, residence fees or related information.
If friends or family members don't know or forget their student's residence room/unit number and request this information from our staff, we are not able to provide it.

If they gave permission:
Our staff are able to talk with you about their residence application, assignment information and residence fees.

If they want to change their decision:
They can change their decision by logging onto the Student Service Centre and updating their "Third Party Authorizations" as preferred.

The University of British Columbia

Prospective Residents

Residents

Student Housing

We Value Your Privacy